FAQ's

Below are some answers to commonly asked questions. If we can assist with any lingering concerns, please don't hesitate to contact us and we will be in touch within 24-48 hours.

What type of leather is used for Lex&Liv Footwear?

Because we believe in using only the purest and safest materials for our children, Lex&Liv Footwear is crafted from a truly non-toxic, environmentally responsible, chrome-free cowhide, tanned with only vegetable based ingredients. All dyes are food grade, many also obtained from the vegetable tanning process, or from other natural means (like walnut shells). Our leather is formaldehyde-free, non allergenic and, because it's not coated in plastics, it is breathable and perfect for wearing without socks. Please see Our Leather for more information.

What are the benefits of soft soled shoes for toddlers?

According to leading pediatricians, the next best thing to baby walking barefoot is walking in a pair of soft soled shoes. Young children need to feel the ground beneath them in order to build balance and to develop flexibility and strength in their ankles. The effects of ill fitting and restrictive shoes worn during infancy can have a permanent effect on future spinal alignment and muscle development. 

An added benefit of our breathable shoes over walking barefoot is that they keep feet warm and protected. 

Do you accept returns on your products?

Yes, if they are postmarked within 7 days of receipt of goods. We do not accept returned goods without prior written authorization. Please read our returns policy for more information. 

Do you ship internationally?

Yes, we ship to all countries that are served by USPS.

Do you accept international returns?

Yes, if they meet the requirements of the Return Policy. Please note that shipping and customs duties collected by mail couriers are not refundable.

Can you label my order as a gift to avoid customs duties and taxes?

We cannot label purchases as gifts. Please note that we are not responsible for the collection of taxes and duties but that you may be billed customs duties by your mail carrier.

Packages that remain unclaimed for failure to pay customs duties will not be refunded.

Can soft soled leather moccasins be worn outside?

Yes, the moccasins are perfect for dry outdoor use. They are not recommended for rough outdoor terrain and walking on sharp objects. 

Do you make moccasins with rubber soles?

Not yet but natural rubber soles are currently in the works!